Shipping & Delivery

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Europe by DHL, DPD, and more

Once an order is placed, our team will pack it, so please allow up to 24 - 72 hours for our team to pick and pack your order. 

You can expect your parcel within 5-9 days. When we ship the order you will receive a confirmation email with a tracking number. Please don't stress if there are no scan events within the first 24 hours - the system can take a day or so to catch up.

*This doesn’t include our 1-3 day processing time.

*All shipping times exclude clearance/customs delays

LOST/MISSING PACKAGES

Illumear is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

If you have any other questions, please contact us and we will do our best to help you out.